The FAA now requires all FAA certificate holders with a non-US address to appoint a US Agent for Service. The process is simple. You create an account with us at agent.valiair.com/registration, make payment, and enter your certificate information. After that the system will provide you the instructions on how to appoint us as your US Agent for Service on usas.faa.gov.
Valiair is a well-regarded and established aviation administrative services provider with many years of experience in the aviation industry and the market leader for FAA US Agent for Service accounts. Valiair has its own full-time desk inside the FAA Aircraft Registry in Oklahoma City. Valiair's Agent for Service office is nearby and located directly next to a post office, to ensure swift delivery of FAA mail.
We developed our own Agent for Service portal software in-house and it meets all major data security standards. We are less expensive than the majority of our competitors. Because we are a large Aviation Administrative Services Provider we receive excellent shipping rates, which we pass on to our clients who request mail forwarding.
Yes. If you genuinely maintain a physical U.S. address where you can receive legal documents you can become compliant by changing your mailing address to this address.
Yes, if a family member, friend, or colleague in the US can reliably receive mail for you and agrees to serve as your US Agent for Service, you can appoint them. The agent for service does not need to be a professional service provider, although there are significant advantages to using a professional company.
Yes. The rule applies to all FAA airman certificates listed in Parts 61, 63 and 65, which includes "non-flying" airman such as mechanics, ground instructors, dispatchers, etc. It also includes medical certificates.
Please check your Spam folder. If the email with the verification code isn't there, it is possible your email provider is blocking our automated email system. It may be worth trying another email address with a different provider.
If you cannot remember your password, please reset your password by selecting "Forgot Your Password?" under the login box, or by going to this link: agent.valiair.com/forgotten-password.
You can change your contact information under settings in your Valiair portal account.
The fee is USD 75 per year, billed annually. This includes your own Valiair Agent for Service portal account and unlimited digital delivery of FAA correspondence. It does not include the shipping fees to have physical copies forwarded.
Your fee covers agent designation, document acceptance and digital delivery, unlimited support, and secure online document storage.
Your subscription will renew automatically on the anniversary and be billed to your credit card on file. You will receive a renewal email from us. If your payment method has expired or declines, the system will notify you and request for you to update your payment information.
All major credit cards are accepted at checkout. Our payment provider offers additional payment options that depend on the country you are in. These can include PayPal, Apple Pay, SEPA, local bank transfer, etc. Corporate customers may request an invoice for ACH or international bank transfer.
Yes, groups of five or more certificate-holders that sign up together receive a discount. Companies that want to open accounts for their employees also receive a discount. If you would like to request a discount code for a group or company, please let us know at agent@valiair.com.
Please email your AOPA member number to agent@valiair.com to receive the AOPA discount code. You can also log into your AOPA Germany account and look for the Valiair benefit.
Yes. Simply log back into the USAS portal, enter the new agent’s information, and log into the portal to delete your Valiair account. Unused months are not refundable.
Log in to the FAA USAS portal: 👉 usas.faa.gov
If you don’t have a USAS account yet, click “Request a New Account” and follow the prompts.
After logging in, provide your FTN (FAA Tracking Number) and date of birth.
Need help finding your FTN?
(You may need to create accounts on these portals if you haven’t already.)
Under the Service Agent Company section, enter:
Leave the optional Agent Representative section empty.
Submit the form.
Once completed, you’ll receive an email confirmation from the FAA and we can officially support your compliance needs.
Yes, according to 14 CFR 3.303, "Individuals must notify the FAA (…) of any change to their U.S. agent designation or the U.S. agent's contact information within 30 days of the change."
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If you do not know your FTN (FAA Tracking Number) you can obtain it from the top right corner of Airmen Services after logging in (amsrvs.registry.faa.gov/amsrvs). You will have to create an account if you don't have one yet. Alternatively, the FTN can be found on IACRA on the left side below the username or MedXpress under My Account.
You’ll receive an on‑screen confirmation and email confirmation from the FAA. If you log into your USAS portal you will see Valiair's agent information listed.
Yes. New applicants must designate an agent before submitting Form 8710‑1 on IACRA; the portal will prompt applicants with a non-US address for Agent for Service information during the application.
Click “Forgot Password?” on usas.faa.gov and follow the e‑mail link. If you still have trouble, email the USAS Help Desk at APP-AIT-USAS@faa.gov.
You can review "Final Rule, 89 FR 81305 (08 Oct 2024)" in the Federal Register, FAA Advisory Circular AC 3‑1, and 14 CFR § 3.301 - 303.
We accept and forward FAA service correspondence and legal notices, and provide live customer support via e‑mail, phone, and WhatsApp 24 × 7 to assist with a broad range of FAA-related questions.
If you have appointed Valiair as US Agent for Service using your FTN in the USAS portal (usas.faa.gov) then there is no need to enter our address in MedXpress or IACRA as the systems communicate with one another and identify you across certificates using your FTN.
If you appointed us as your US Agent for Service in the USAS portal (usas.faa.gov) using your FTN, then there is no need to use our address for your application in IACRA, as the systems talk to each other and identify you across certificates using your FTN.
You can see which certificates are active in your Valiair account by logging into the portal, clicking the certificates icon on the bottom left, and looking at the list of active certificates. To add certificates, please select Add Certificate and enter the data.
No. To have physical copies of correspondence forwarded to you, you can submit the request in the portal and select a shipping speed (Express, i.e. courier service like DHL or UPS; Standard: US Postal Service airmail). You will be billed at our cost without extra margin. As a large Aviation Administrative Services Provider we receive excellent shipping rates, which we pass on to our clients.
Whenever we receive correspondence on your behalf, you will be notified via email and text message (if you have opted in). You can then log into the portal, review your document, and decide whether to archive, shred, or forward it.
The system will send you the shipment information via email and you can see it in the portal.
As Agent for Service, the FAA will only send us "service correspondence." This includes:
It does not include regular mail, such as replacement or new pilot licenses (certificates) or aircraft registration certificates.
New or replacement pilot licenses (certificates) will not be sent to us, unless you change your mailing address to our address. In lieu of appointing us as US Agent for Service, you would go to FAA Airmen Services (amsrvs.registry.faa.gov/amsrvs), create an account if you don't already have one, and change your mailing address to ours. It is important that you add c/o Valiair on the first address line so that we can legally open your mail.
The referral program rewards our existing customers for helping us grow. When you refer someone to our FAA Agent for Service, and they sign up using your unique referral link, you get $50.
Anyone with an active FAA Agent for Service account can participate in the referral program.
Important: Team Managers and Members are not eligible to participate in the referral program. The Referral tab in their account settings will be hidden.
You can refer others either by sending them your unique referral link or by directly inviting them via their email address.
You can find your unique referral link in the Referral tab of your account settings. Simply share this link via email, social media, or directly with friends and colleagues. When someone signs up using your link, the referral will be tracked automatically.
You can also directly invite others inside the Referral tab of your account settings. Simply enter their email address and they will receive an email from us with an invitation to join the platform and your referral link. Important: users have to click the link in this email — which is your referral link. We can’t track users that you invited via email but didn’t use your referral link.
You’ll receive a $50 reward for each person you refer who completes a paid signup. There’s no limit to how many people you can refer — the more you share, the more you earn.
We use the email address associated with your account as your PayPal payout address for payouts. If your PayPal email is different, you can update it anytime in the Referral tab in your account settings.
No. Only you will get a $50 reward for each person you refer who completes a paid signup.
Referral rewards are subject to a 14-day holding period after the referred user completes their paid signup. This helps us prevent fraud and handle any potential issues with the account.
After the holding period, payouts are processed in batches every 30 days. This means you can expect to receive your reward between 14 and 44 days after your referral signs up and pays.
We use the email address associated with your account as your PayPal payout address. If your PayPal email is different, you can update it anytime in the Referral tab in your account settings.
No, there is no limit how many people you can refer.
You can find your successful referrals within the Referral tab in your account settings. They will have the status Referred. When we paid the money, the status will change to Paid.
Unfortunately, we can only track referrals made through your unique referral link. If someone signs up without using your link, we won’t be able to issue a reward.
You can share your link with friends, colleagues, or on your personal social media. However, paid advertising, spam, or posting on coupon websites is not allowed and may result in disqualification from the program.
Referral credits do not expire as long as your account remains active. If your account is closed, unused rewards may be forfeited.
We appreciate your enthusiasm and support in spreading the word about FAA Agent for Service. However, referral rewards can only be issued for signups that occur through the official referral system, which began on July 18th, 2025.
Unfortunately, we’re unable to retroactively track or reward referrals made before the program was launched, as there was no system in place at that time to verify and credit those referrals.
We truly value your support, and we encourage you to continue sharing your referral link going forward — there’s no limit to how many people you can refer, and your future referrals will be tracked and rewarded automatically.
